National Counselling Centre

MISSION STATEMENT

The National Counselling Centre is committed to providing an environment of safety and support, allowing for awareness, healing, growth and personal development for all clients. We use an atmosphere of compassion and dignity to help our clients find their strengths and resilience, which then empowers them to have satisfying and genuine life experiences.

VISION STATEMENT

Our vision is to provide a safe and culturally sensitive environment to help people achieve their fullest potential by supporting mental health well being across the lifespan.

GUIDING PRINCIPLES

• Dignity and respect: for all persons, regardless of their social and economic standing, and regardless of their intellectual or cognitive capability, their culture, language or identity.
• Change: every human being is capable of changing their circumstances and their outlook and the Counselling Department is committed to providing the safe and supportive environment conducive to that change.
• Confidentiality: all individuals could expect that they would be afforded the highest levels of ethics and confidentiality as it relates to their personal information.
• Education: the Department values the use of education, training and awareness building to prevent and intervene in the problems associated with mental health issues.

SERVICES OFFERED

• Treatment – intervention for various presentations of issues affecting mental wellness;
• Treatment – specialized intervention for specific diagnoses (eg. Substance use disorders in adolescents and adults)
• Training and workshop development and Psycho-educational presentations
• Family intervention
• Critical Incident Stress Management (CISM) response to crisis and trauma
• Grief counselling
• Employee Assistance Programme (EAP) response to various governmental and non-governmental institutions
• Prevention and Intervention Family Systems Model (Family Matters)
• Targeted work with at risk families to lower their risk factors and increase their family resilience and strength

ANNUAL ACTIVITIES/OBSERVANCES

World Mental Health day – celebrated each year on October 10th with an identified theme each year. The National Counselling Centre works in collaboration with Mental Health Association to celebrate a week of activities in the week surrounding world mental health day.

Training of Helping Professionals – held each February in conjunction with global volunteer partners. Each February, professionals in a wide variety of social work and mental health related fields spend 2-3 days with Helping professionals in the federation, providing them with skills and knowledge to enhance the delivery of their work.